Privacy policy

Modern Lifts, LLC (“Modern Lifts”, “we”, “us”) operates modernliftselevator.com. This policy explains what information we collect through the website, by phone, by email and by text message, how we use it, and the choices you have.

Information we collect

Information you give us. When you fill in a form on this site, use the cab designer, call, email or text us, we collect what you provide. That typically includes your name, phone number, email address, city or property address, the type of equipment or service you are asking about, and anything you write in your message.

Information collected automatically. Like most websites, ours records technical information when you visit, such as your IP address, browser and device type, the pages you view and how you arrived. We use Google Analytics to understand how the site is used. The site also loads fonts from Google, which means your browser contacts Google’s servers.

Cookies. We use cookies and similar technologies to keep the site working and to measure traffic. You can block or delete cookies in your browser settings. The site will still work.

How we use your information

• To respond to your quote or service request and schedule visits
• To provide, maintain and repair the equipment we install or service
• To send you information you have asked for, including by phone, email or text message
• To send appointment reminders and service notices
• To improve our website and our service
• To meet legal, tax and record-keeping obligations

Text messaging (SMS)

If you give us your mobile number and agree to receive text messages, we may text you about your quote request, appointments, service visits and follow-up on work we have done for you. If you separately agree to receive marketing messages, we may also send occasional offers and updates.

• Consent. Agreeing to receive text messages is not a condition of buying any product or service from us.
• Frequency. Message frequency varies depending on your request and your service schedule.
• Cost. Message and data rates may apply, depending on your mobile plan.
• Opting out. Reply STOP to any message to stop receiving texts from us. You will receive one message confirming that you have been unsubscribed.
• Help. Reply HELP to any message, call 239.499.4749 or email sales@modernliftselevator.com. Full program terms are in our terms and conditions.
• Carriers. Mobile carriers are not liable for delayed or undelivered messages.

We do not sell, rent or share mobile phone numbers or text messaging consent with third parties or affiliates for marketing or promotional purposes. Information sharing described elsewhere in this policy excludes text messaging originator opt-in data and consent. That information is not shared with any third party, other than the service providers that deliver our messages on our behalf.

How we share information

We do not sell your personal information. We share it only as follows:

• Service providers that help us run the business, such as website hosting, email, customer relationship management, messaging and analytics providers. They may use your information only to perform services for us.
• Manufacturers and permitting authorities, where needed to order equipment, register a warranty or obtain a permit for your project.
• Legal reasons. We may disclose information if required by law or to protect the rights, property or safety of Modern Lifts, our customers or others.
• Business transfer. If the business is sold or merged, customer information may transfer to the new owner, subject to this policy.

How long we keep information

We keep inquiry and customer records for as long as needed to respond to you, service your equipment, honor warranties and meet legal and accounting requirements. You can ask us to delete information we no longer need.

Security

We use reasonable technical and organizational measures to protect the information we hold. No website or method of transmission is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information such as payment card or Social Security numbers through our website forms.

Your choices

• Ask what personal information we hold about you, and ask us to correct or delete it
• Opt out of text messages by replying STOP
• Opt out of marketing email by using the unsubscribe link or contacting us
• Ask us not to call you about anything other than work you have requested

To make a request, contact us using the details below. We will respond within a reasonable time.

Children

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Links to other sites

Our site links to other websites, including manufacturers, social media and Google. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this policy from time to time. The effective date at the top of the page shows when it was last changed.

Contact us

Modern Lifts, LLC
10676 Colonial Blvd, Suite 30, Fort Myers, FL
Phone: 239.499.4749
Email: sales@modernliftselevator.com