HomeServiceRepair

Residential elevator repair

Home elevator repair, with same-day or rapid response.

When a home elevator stops, the house stops working the way it should. Our technicians diagnose the fault accurately and fix it right the first time, on every major residential brand.

Call 239.499.4749 Request service online

Florida registered elevator company
All major residential brands
Monday–Friday, 8:00am–4:30pm

Home elevator controller cabinet and hydraulic power unit during a service call

Why homeowners call us

Repairs you only need once.

Fast response
Rapid troubleshooting and repair to get your elevator working again quickly.
Certified technicians
Experienced, state-certified technicians trained on all major residential elevator brands.
Emergency service
Same-day or rapid response for unexpected malfunctions.
All brands
Whatever the make or model, and whoever installed it, we have the expertise to repair it.

Common problems

What is your elevator doing?

Press the symptom that matches. We’ll show the likely cause and what to do next.

No response when you press the call button

Likely cause

A door or gate not fully closed, a tripped breaker, or a failed interlock.

What to do

Check every door and gate is shut and the breaker is on. If it still won’t run, call us.

Request serviceIf someone is stuck in the cab and cannot get out, call 911 first.

Stops a little above or below the floor

Likely cause

Leveling out of adjustment, or wear in the drive or hydraulics.

What to do

Stop using it and book a service visit. A misleveled cab is a trip hazard.

Request serviceIf someone is stuck in the cab and cannot get out, call 911 first.

Grinding, squealing or a jerky ride

Likely cause

Dry or worn rails, rollers or guide shoes.

What to do

Book a visit soon. These problems get more expensive when left.

Request serviceIf someone is stuck in the cab and cannot get out, call 911 first.

Dead or tripping after a storm

Likely cause

Water in the pit, power surge damage or corrosion.

What to do

Leave the power off and call for an assessment before using it.

Request serviceIf someone is stuck in the cab and cannot get out, call 911 first.

What to expect

How a repair call runs.

You call
Tell us what the elevator is doing, or not doing, and whether anyone is inside. We will ask the make and roughly how old it is.
We diagnose
The technician checks fault codes, doors and gates, power and the drive to find the cause, not just the symptom.
You get a price
If it is more than a simple adjustment, we explain what failed and what it costs before going further.
We fix and test
The repair is made, the elevator is run through its full travel and the safety devices are checked before we leave.

Before you call

Three things worth checking first.

Doors and gate

Check that every landing door is fully closed and the cab gate is shut and latched. The elevator will not move if any one of them is open, even slightly.

Breaker and disconnect

After a storm or a power cut these are often tripped or switched off. If the breaker trips again when reset, leave it off and call us.

Stop button or key switch

Look in the cab for an emergency stop button or key switch that has been pushed or turned.

Still won’t run?

If all of that looks right and the elevator still will not run, it needs a technician.

Request service

Common questions

Repair FAQ

Someone is stuck in the elevator. What do I do?

If they are in distress or cannot be reached, call 911. Otherwise keep them calm, check the doors and the power as above, and call us. Do not try to force the doors or climb out.

Can you get parts for an older elevator?

Usually. For some discontinued models, original parts are scarce, and we will tell you if a repair is no longer practical and what the upgrade options are.

Is it worth repairing a twenty-year-old elevator?

Often, yes, if the structure and rails are sound. When repairs become frequent, replacing the controls and drive through modernization is usually better value than continuing to patch.

Brands we install and service